What we collect
- Order details: your name, company, e-mail, phone, US shipping address, package configuration and price.
- Artwork: files you upload or design online, your layout, production instructions and proof decisions.
- Messages and quote requests: what you send through the contact form or the “Get a quote” assistant, with your name and the phone number or e-mail you give us to reply.
- Lead forms on Facebook or Instagram: if you send us a quote request through a form on one of our Meta ads, Meta collects what you enter as well as passing it to us, and Meta’s privacy policy applies to its copy. We use your submission only to send your proof and quote and to follow up on that request.
- Technical data: our web server logs the IP address, time and page for each request to keep the site working and to block abuse. If you arrive from an ad or another website, we note the referring site and the ad’s tracking tags (such as the campaign name) and, if you order in the same visit, keep that note with your order so we know which ad or site brought you. That note stays with us and is not sent to Google or any advertising platform. Your cart and your own order links are kept in your browser’s storage only.
- Analytics and advertising measurement: we use Google Analytics and, for visitors who arrive from our Google Ads, Google Ads conversion tracking, and the Meta (Facebook and Instagram) pixel to measure our ads there. Google sets cookies (such as
_ga) and Meta sets cookies (such as_fbp) to count visits, pages, checkouts started, forms sent (which form, never what you wrote in it) and completed orders, and each receives your IP address and browser details; we send them no names, e-mail addresses, phone numbers, artwork or order links. Google’s and Meta’s use of this data is described in their privacy policies; for California residents we send Meta its Limited Data Use flag. You can switch this measurement off for your browser under “Your choices” below; browsers that send the Global Privacy Control signal are opted out automatically.
Why
To price, proof, produce, ship and support your order, to answer your messages, and to meet tax and accounting obligations. We do not sell or rent your information and we do not send marketing e-mail unless you ask for it.
Where it lives and who sees it
Order records and artwork are stored on our own server, with access limited to the shop staff who produce your order. Private order pages require a secret key that only you receive. New orders and quote requests are relayed to the shop’s own phones so we can respond quickly. Online card payment is handled by Stripe on its own pages; card details never reach our server. Stripe receives your name, e-mail and the order total, and its privacy policy applies to that step. Carriers receive your name, address and phone to deliver the parcel.
E-mail we send
We e-mail you about your own order only: when it is recorded (with your private link), when payment is received, when a proof is ready, and when it ships or is ready for pickup. These messages go through an e-mail relay service that sees the address and the message. No newsletters.
Text messages (SMS)
If you tick “Text me order updates” at checkout, or choose “Text me” when you ask a question on this site, 123 Signs, Inc. (doing business as Press My Crew) sends text messages about your own order or question to the mobile number you gave us: order recorded, payment received, proof ready, shipped, ready for pickup, and replies to your questions. Message frequency varies with your order; message and data rates may apply. Reply STOP at any time to stop, or HELP for help. Your number and consent are kept with your order and used for nothing else. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Messages are delivered through a texting provider (Twilio) that processes the number and the message on our behalf.
How long
Order records and artwork are kept for as long as needed to reprint, support and account for the order, and are then deleted or anonymised. Contact messages are kept until answered and for a reasonable period afterwards.
Your choices
Ask us at 877-500-0021, or through the contact form, for a copy of the information we hold about you, to correct it, or to delete it once your order is complete and no legal duty requires us to keep it.
Do Not Sell or Share My Personal Information (California): we do not sell personal information. Google’s and Meta’s advertising measurement may count as “sharing” under California law; the control below turns it off for this browser.
Contact
123 Signs, Inc., 9960 Andersen Ave, Unit C, Chicago Ridge, IL 60415. 877-500-0021 or the contact form at /contact.
Last updated October 14, 2026.